Restaurants are busy places filled with customers, employees, food, and lets not forget the hot kitchen equipment. We have installed several systems all across the United States in all different types of restaurant builds. In our travels we have seen lots of different types of thermostats installed in locations, from a standard basic thermostat, to high tech programmable thermostats, or the thermostat that came with the building when it was built 40 years ago. We have also come across hacks that employees create and use to get around restrictions for thermostat setpoints. We all have seen those plastic thermostat guards…but there are even ways to get around those; We’ve seen it all! Here are our top 3 reasons why your standard thermostat isn’t cutting it in your restaurant.
1.Your employees will always set the temperatures to what feels good to them, this temperature may not feel good to the customers.
Time and time again we see this, the balance between the staff and the customers. A good starting point is researching what local business keep their thermostats at around you, or you can simply peek at the thermostat next time you go out to eat. Once you get that baseline you can change it based on your customer’s comments. We often see the employees will turn temperatures way down because they are hot. Of course, they are hot, they are up and moving around and if its a lunch rush forget about it they are sweating. The problem with this is your customers aren’t moving around as fast and frequently as they are so they will most likely be freezing in the temps that feel good to the staff. Find a good balance and stick to it.
2. Employees, and anyone else who can see your thermostat can change set points causing extended run times for A/C units.
You may not have had a problem with your typical, run of the mill thermostat but your energy bill and your A/C units are seeing the repercussions. Having an open thermostat can cause several problems like employees and the general public changing the setpoints which can result in equipment failure if they are tampered with too often or set too low. In this instance, if you think you are covered because you have the plastic thermostat guard…think again. We have seen employees sitting with a hairdryer or setting freezing foods on top of the box in order to get it to turn on. We have even seen implements used to stick through the open spaces to change the temperature. In this case, the best option is thermostats that come as part of an EMS system. In addition to being fully customizable, you get data and alarms that show you when temperatures were changed. These nifty thermostats also give you the option to be locked out completely at a local level, so even if the buttons are pressed or menus are tampered with they will not be able to be unlocked at a local level.
3. Schedules can’t be set or can be set and are tampered with
Scheduling is super important in the restaurant industry, there are rushes and there are times when it’s really dead. During the rushes you will want the temperature to be lower than normal to compensate for all of those bodies in one place at the same time, but who would remember to turn this back up after the lunch rush is over? No one, we see it often where the setpoint is left super low and just continues to run. This causes your customers to be uncomfortable and not to mention all of the wasted energy and money. Having a thermostat capable of schedules is best for the restaurant environment simply because you are subtracting the human error out of the equation. You no longer have to rely on someone to change the setpoint after a lunch rush and back down again because most likely, they won’t remember. Not only will these save you a headache, they will save you the money on your HVAC consumption.
There are several solutions out there to alleviate some of the pain that comes along with each one of these, deciding which is best for your business is the tough part. With the chameleon platform, we utilize schedules that fit to your specific business needs and give access to who you deem necessary. We have the capability to lock out thermostats completely or have an adjustment range of 2 degrees up or down so your staff still feels empowered but you don’t pay for it. We also alert and alarm you to changes if you opt to keep the system open. Providing data on override times, temperatures, and alarms is what helps you pinpoint what your customers want while simultaneously providing you with equipment diagnostics on units and their likelihood to fail.